The after-hours enquiry
Someone wants to register, or asks about Invisalign at 9pm. By the time reception replies the next morning, they've booked with the practice that answered.
A working website and an AI front desk built for dental practices. It catches every enquiry — phone, email, WhatsApp, contact form — answers the routine questions, and books patients in, so reception can look after the people in front of them.
You're losing it to whoever replies first. Here's where it happens.
Someone wants to register, or asks about Invisalign at 9pm. By the time reception replies the next morning, they've booked with the practice that answered.
The same person is checking in patients, taking payments, chasing recalls and answering the phone. Something has to give — and it's usually the phone.
A web form submission with no immediate reply feels like a void. Most people don't chase it; they just try the next practice on the list.
Every unanswered enquiry is a job someone else is doing this week.
Not a chatbot bolted onto a website. A working front desk that runs the first mile of every customer conversation.
Nights, weekends and bank holidays. Every enquiry gets a reply in minutes, not the next working day.
A dental emergency and a question about whitening are not the same. Pain gets surfaced first.
Treatments, prices, opening hours, whether you're taking new NHS or private patients — only from what you've told it. No invented answers.
Offers your real slots, confirms the booking, and adds it to your practice calendar.
Clinical questions, complaints and anything unusual go to a human. It never gives clinical advice.
Every conversation is recorded and searchable — useful for recall, audit and training.
Pick your trade and see it in your own language — 60 seconds, no signup.
No. It never gives clinical advice. Anything clinical, unusual or sensitive is escalated to a human instead.
Yes. You set the rules — what it can say about NHS availability, private pricing and treatment options, and what gets passed to reception.
The Full Front Desk tier covers calendar and system integrations. On Growing Business it books into your calendar and logs every conversation.
Your data stays yours. Nothing is shared beyond what's needed to reply to an enquiry, and every conversation is logged so you can see exactly what was said.
Starter is £299 one-off for the website. Growing Business is £79/month for the website plus the AI front desk.
A quick, no-pressure look at how enquiries reach you today — and what a front desk that never sleeps would look like for your business.
A Quick Audit. No obligation. No jargon.