The 9pm breakdown
Someone's heating dies on a Sunday evening in January. They ring round three engineers. Whoever answers first gets the job — and if that isn't you, you never find out you lost it.
A working website and an AI front desk built for heating and boiler engineers. It catches every enquiry — phone, email, WhatsApp, contact form — and replies in minutes with your real callout prices, so the job doesn't go to the next engineer on the list.
You're losing it to whoever replies first. Here's where it happens.
Someone's heating dies on a Sunday evening in January. They ring round three engineers. Whoever answers first gets the job — and if that isn't you, you never find out you lost it.
A directory listing and a mobile number doesn't show your Gas Safe registration or your callout fee. Customers check before they ring — and if there's nothing to check, they move on.
Landlord certificates, service reminders, quotes and emergency callouts all land on one phone. Nothing gets missed — but nothing gets answered while you're under a floorboard either.
Every unanswered enquiry is a job someone else is doing this week.
Not a chatbot bolted onto a website. A working front desk that runs the first mile of every customer conversation.
Breakdowns don't wait for office hours. Every enquiry gets a reply in minutes, day or night — with your real callout fee, not a made-up one.
A landlord's annual service and a burst cylinder are not the same job. No heat and no hot water gets surfaced first.
It only ever uses the prices and availability you've given it. No invented numbers, ever.
Offers your real slots, confirms the booking, adds it to your calendar and texts the customer a confirmation.
A commercial system, a warranty dispute or a complaint is flagged for a human — it knows the difference between helpful and overreach.
Every conversation is recorded and searchable, so nothing is lost, forgotten or left to memory.
Pick your trade and see it in your own language — 60 seconds, no signup.
No — and that's deliberate. It only quotes what you've told it. For a full install it captures the details and books a survey, rather than inventing a price.
Yes. It recognises urgent language — no heating, no hot water, a leak — replies immediately with your callout fee, and alerts you straight away.
Yes. It catches enquiries from your inbox, contact form and WhatsApp, so nothing depends on you seeing a notification.
Starter is £299 one-off for the website. Growing Business is £79/month for the website plus the AI front desk. Full Front Desk is a custom quote.
One to two weeks, including training it on your prices, services and availability so it sounds like you, not a robot.
A quick, no-pressure look at how enquiries reach you today — and what a front desk that never sleeps would look like for your business.
A Quick Audit. No obligation. No jargon.