01
Enquiries go cold
Someone emails or messages after hours. By the time you reply the next morning, they've already booked someone else.
AI front desk for local businesses
Your front desk, open 24 hours.
We build your small business a working website, and an AI front desk that catches, understands and replies to enquiries the moment they land — using your real prices and availability. Never lose a job to a slow reply again.
★★★★★
Built for UK trades, clinics & firms
Set up in days, not months
✓
Enquiry caughtWeb form · 21:04
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Replied in 38sWith real prices
AI Front Desk — online
Hi, our boiler's leaking and we have no hot water. Are you free this week? — Dan, N15
AI Front DeskSorry to hear that, Dan. That's urgent, so I've flagged it to the engineer. We can get someone out Thursday 8–10am or Friday 1–3pm. A callout is £89, parts quoted separately. Which suits you?
Thursday morning please
AI Front DeskBooked — Thursday 8–10am. I've texted you a confirmation and passed Dan's address to the engineer.
Works with what you already use
GmailOutlookWhatsAppGoogle CalendarStripe
★★★★★ Founding clients joining now
Sound familiar?
You're not losing work to bad work.
Most of the small businesses we talk to lose customers before the job even starts — not because the quote was wrong, but because the reply was slow.
02
No website — or one that doesn't work
You're relying on word of mouth and a directory listing while competitors show up first in search.
03
Your day is the front desk
Every quote request, booking and "are you free next week?" comes through you personally. There's no system behind it.
Every unanswered enquiry is a job someone else is doing this week.
How it works
A simple website, plus a front desk that never sleeps.
Four things happen the moment an enquiry lands — quietly, in the background, before you've even picked up your phone.
1
Catches
Watches your inbox, contact form or WhatsApp for new enquiries the moment they arrive — day or night.
Instant2
Understands
Works out what they need and how urgent it is — a quote, a booking, a complaint, or a general question.
Triage3
Responds
Sends a genuinely useful reply straight away, or books them in — using your real prices and availability, never invented answers.
Real answers4
Hands over
Anything unclear, high-value or sensitive is flagged straight to you. It never guesses on your behalf.
Human-first
What you actually get
Six things your front desk does while you work.
Not a chatbot bolted onto a website. A working front desk that runs the first mile of every customer conversation.
◐
Answers 24/7
Nights, weekends, bank holidays and the middle of a job — every enquiry gets a reply in minutes, not the next morning.
⌖
Triages by urgency
A leaking boiler and a "how much for a patio?" are not the same. Urgent and high-value jobs get surfaced first.
▤
Quotes from your real prices
It only ever uses the prices, services and availability you've actually given it. No invented numbers, ever.
▣
Books appointments
Offers your real slots, confirms the booking, and adds it to your calendar — with a confirmation sent to the customer.
⚑
Escalates to you
Anything ambiguous, sensitive or high-stakes is flagged for a human — it knows the difference between helpful and overreach.
▦
Logs everything
Every conversation is recorded and searchable, so nothing is lost, forgotten, or left to memory.
Watch it handle a real enquiry →
Pick your trade and see it in your own language — 60 seconds, no signup.
Built to be trusted
Not just clever. Safe to let loose on real customers.
The difference between a gimmick and something you'd actually put in front of paying customers comes down to guardrails. Here are ours.
◆ Your data stays yours — nothing shared beyond what's needed to reply.
- ✓Never invents prices, availability or answersIt only uses what you've actually told it — no guessing, no hallucinated quotes.
- ✓Ambiguous or high-stakes goes to a humanComplaints, legal matters and unusual requests are escalated, not improvised.
- ✓Every conversation is loggedFull history you can review, search and learn from — nothing disappears.
- ✓You stay in controlSet the tone, the rules and the escalation triggers. Change them whenever you like.
Who we work with
Local businesses that are good at what they do.
Trades, clinics and firms who are tired of enquiries slipping through the cracks.
▤Kitchen & bathroom fitters
▥Flooring
❦Gardening & landscaping
◉Heating & boiler engineers
⚡Electricians
▣Insurance brokers
✚Dental clinics
✦Restaurants
⌂Estate agents
§Small solicitor firms
⚙Garages
+Your trade
What's built in
What the front desk does, by design.
Not marketing numbers — these are the operating parameters of the front desk you get.
1 min
Target first reply, day or night.
Response time
24/7
Enquiries answered outside working hours.
Coverage
6
Front-desk jobs handled while you work.
Capability
0
Prices or promises invented. Ever.
Guardrails
What we keep hearing
The same three things, in every trade.
Not testimonials — these are the patterns that come up in almost every front desk audit. If two of them sound familiar, the audit will be worth your time.
The after-hours enquiry. Someone messages at 9pm. By the time you reply the next morning they've booked someone else — and you never find out it happened.
The "will it make things up?" worry. It's the first question everyone asks. The answer is that it only replies from prices and availability you've given it, and flags anything unusual to you instead of guessing.
The front desk that's you. Every quote, booking and "are you free next week?" lands on one person. Nothing gets missed — but nothing gets answered at 11pm either.
Simple pricing
Straightforward tiers to start from.
Every business ends up a little different — but here's where most people begin.
Starter
£299 one-off
A proper website with a working enquiry form. Ideal for a solo trade or small outfit getting a real presence online.
- Custom-built website
- Working enquiry form
- Mobile-ready & fast
- Basic SEO setup
- One-off build, no monthly
Growing Business
£79 / month
The website above, plus your AI front desk — catching, triaging and replying to enquiries automatically.
- Everything in Starter
- AI front desk, on 24/7
- Replies using your real prices
- Books appointments for you
- Escalates anything sensitive
- Full conversation history
Full Front Desk
Custom quote
For businesses with more moving parts — multiple staff, bookings, or systems that need to plug in.
- Everything in Growing Business
- Multi-staff & multi-location
- Calendar & booking integrations
- CRM / system connections
- Custom escalation rules
Every business is different. Book a front desk audit and we'll find what actually fits your budget and how you work — no pressure, no obligation.
Founding client programme
We're taking on five founding clients.
BizFrontDesk is new. Rather than invent reviews we haven't earned, we're doing this properly: five local businesses get their website and AI front desk built and run free for 60 days. In return, you give us honest feedback and — if it works — permission to quote you by name.
You keep everything either way. No card details taken, no auto-billing, no obligation to continue.
- ✓ A proper website, built for your trade
- ✓ Your AI front desk, live for 60 days
- ✓ Trained on your real prices and availability
- ✓ Setup done for you — no technical work
- ✓ Cancel any time in the 60 days, keep the site
Apply for a founding place →
3 of 5 places remaining
Who we work with
Built for your trade.
We build websites and AI front desks for specific trades. Here's who we're working with right now.
Heating & Boiler Engineers
Emergency callouts, boiler repairs, servicing — catch every enquiry at any hour.
Learn more →Electricians
Small jobs, emergency callouts, full rewires — quote and book while you work.
Learn more →Plumbers
Leaks, boiler breakdowns, bathroom installs — never miss an urgent callout again.
Learn more →Dental Clinics
New patients, appointment bookings, treatment enquiries — fill your diary faster.
Learn more →
Questions, answered
The things people ask before they trust it.
It's built to not guess. It only answers from the prices, services and availability you've actually given it. Anything unclear, unusual or high-stakes is flagged straight to you instead of being improvised — so the worst case is a question waiting for you, never a wrong promise to a customer.
A chatbot waits for someone to type into a box on your site. This works across your inbox, contact form and messages — catching enquiries wherever they land, understanding what they need, and actually booking them in. It's a front desk, not a widget.
That's the Starter tier — we build you a proper, fast, mobile-ready site with a working enquiry form. The AI front desk then sits on top of it. Most businesses we build for start here.
The Quick Audit is a short, no-pressure look at how enquiries reach you. From there, a typical build is live within one to two weeks — including training it on your real prices, services and availability so it sounds like you, not a robot.
Your data stays yours. Nothing is shared beyond what's needed to reply to an enquiry, and every conversation is logged so you can see exactly what was said. You stay in control of the tone, the rules and what gets escalated.
No. We handle the build, the setup and the training. You tell us how your business works; we make the front desk work that way. You just approve the odd thing that gets flagged to you.
Ready to stop losing enquiries?
A quick, no-pressure look at how enquiries reach you today — and what a front desk that never sleeps would actually look like for your business.
A Quick Audit. No obligation. No jargon.
Let's see if it's a fit
Tell us about your business.
Fill this in and we'll come back to you to book the call. No sales script, no hard sell — just a look at whether a front desk would actually help you.
📱
Fastest response: WhatsApp us
Usually within minutes during working hours. Open WhatsApp chat →
- ✉Email
support@bizfrontdesk.com — we reply within a day - ⏱Quick Audit
A quick look at how enquiries reach you today - ◆No obligation
If it's not a fit, we'll tell you straight - ★Founding places open
Five businesses get 60 days free — see what that means